“What are the three or four specific and measurable activities that you are measuring every day, week, and month that drive your top line growth?
If you are clear on where you want your company to go, you’d have the steps in place that will get you there. Go back to your Crystal Ball. It’s three years in the future, you’re standing in the middle of the biggest party your company’s ever had, and you’re celebrating. What are you celebrating? What is the big target you hit? Once you have that big vision locked in, write down the measurable, actionable steps you took that led to that result. Bring that list to your leadership team tomorrow and get cracking.”
When sales are falling short it’s important to diagnose the problem areas. Do you have a staffing issue, a lack of accountability, a poor sales leader, or a poorly trained sales team? Who are your best customers and how are you taking care of them?
At Premier Business Products we’re asking the hard questions so that the services we provide are aligned with needs of customers. Our staff is knowledgeable about our products and we take accountability for the quality of care we provide long after a sale.