IT In A Box

Imagine a world where IT becomes invisible while it empowers your organization to focus on increasing profits, improving service and emphasizing employee productivity.

We make this a reality, covering everything from your servers and network infrastructure, to your computers, phones, workstations and mobile devices. 
With our IT in a Box Managed Services, you’ll experience:
• Less Downtime – Fast resolution and problem solving 
• Fewer Day-to-Day Issues – Proactive 
• More Opportunities – Focus on your business and let 
us take care of IT
• Infrastructure Protection – Keep your network and 
devices safe and secure
• Business Continuity – Backup and disaster recovery 
• No Offshore Outsourcing – Completely owned and 
operated by local staff 
• Peace of Mind – 24 hours a day, 7 days a week, 365 
days a year

Whether you are looking for a stand-alone print/copy solution or a facilities management approach to your printing and copier needs, we will provide you with customized solutions and unparalleled service. Call us or email us for details!

Here are 5 very simple, but important ways, to ensure that you always get a great copy without any glitches.

Here are 5 very simple, but important ways, to ensure that you always get a great copy without any glitches. (No glitches = no service calls.)

1. Make sure the original is in good condition. Crisp and clean originals will make the best copies. Take a moment to undo any folds or creases. These may interfere with copy clarity.

2. Remove staples, tape, torn pages, etc. before making copies. Smooth paper feeds easily through the machine and has less chance of getting jammed or damaged.

3. Keep the machine clean. Cautious handling of the copy machine simplifies the photocopying process, saves time, and prevents waste, poor quality copies, and machine damage. Helpful Hint – Never place sticky-notes over an original. The residue of the sticky part can attract dirt that will harm both the original and the machine.

4. Wipe down the glass. Foreign objects like dust or dirt on the glass can cause blemishes on your copies. Cleaning glass thoroughly can make for a cleaner copy. (FYI – Unplug the machine to start cleaning the glass. Then apply a small amount of glass cleaner to a soft sponge and gently wipe away dirt. Dry immediately with a lint free cloth. Remember to never apply liquid directly to the glass as this can leak into the machine and cause expensive damage.)

5. Select your copy paper.
-Standard weight is the most economical and works well with high-speed copiers.
-Mid weight paper can be used in copiers and inkjet or laser printers. It’s slightly heavier so it’s good for double-sided copies.
-Heavy weight paper has a smooth finish. Due to its weight, however, it may slow down or jam a copy machine. FYI – Printing the original on heavy weight paper with an inkjet or laser printer can improve copy clarity.

Does the type of computer printer paper you use matter?

Yes. Yes it does. Generally speaking, the main types of paper are copier paper, computer printer paper, and photo paper. Let’s try and break it down:

Copier paper is what you would use at your place of employment to mass produce originals that you may need to distribute or file. Copier paper is usually very thin and lucid. The quality of paper is determined by how bright it is, or to put it another way, how much light passes through it. For mass production of work documents to be filed or distributed, quality is not that important. You can use recycled copier paper, which is approximately eight to ten percent of the total paper used today.

There are primarily two types of computer printer paper, matted or glossy. Matted paper has a “very bright” outside layer. Glossy paper, on the other hand, has a shiny finish. So what type of paper should you use for your inkjet or laser printers? If you are printing draft copies, quality will not matter too much, so plain copier paper is good enough. However, if you are printing a final draft or color presentations, etc., a thicker coated paper, matted paper, is recommended because it allows for sharper colors and a better resolution image.

For photos, a glossy finish is desirable, or in some cases necessary. Why? Because the ink dries faster on a glossy surface which, in turn, produces sharper images.

In addition to the types of paper, it is also important to know its characteristics. The first one is weight. The higher the paper weight, the thicker the sheet of paper. Higher paper weight is also stronger and has a substantial feel to it. In addition, less light will pass through it. Heavier paper should be used for presentations and final drafts, whereas standard weighted paper is used for everyday printing and copying. The second characteristic is brightness. Most paper will have a brightness rating between 80 and 100, where 100 is the brightest. The brighter the paper, the better your printed result will be. The third is texture. The type of paper texture you use for laser printers will be different from that of an inkjet printer by nature of how the ink is distributed to the paper. A laser needs a flat paper for sharp results. Inkjet printers will require the use of a rougher surface. This will produce a clear result, as it will not scatter on the surface of the paper, but rather cling to it for a sharper image.
#PremierBusinessProducts #knowyourpaper

How To Print Using AirPrint

What is AirPrint

AirPrint is a wireless technology that allows you to print from your iPhone, iPod touch, iPad, or other iOS device. This technology makes it simple to print your email, photos, web pages, and documents without installing drivers and software. AirPrint-enabled applications can print to an AirPrint-enabled printer without a need to to install a driver or configure the printer queue. Tap print, select the AirPrint-enabled printer, and print. That’s it!

How to Print using AirPrint

A few things to ensure:

  • Verify that you have the latest version of iOS and the app you are printing from is the latest version.
  • Verify that the AirPrint-enabled printer has the latest firmware version installed.
  • Certain printer features or functions may not be available when using AirPrint (for example, selecting different paper trays, red-eye reduction, booklet printing, and so on).
  • Please read the printer documentation or contact the printer vendor for details on how to connect the AirPrint-enabled printer to the network.
  • AirPrint-enabled printers connected using Bluetooth or shared through a USB port of a Mac, PC, AirPort Base Station, or Time Capsule are not supported.

Print using AirPrint

You can print from the Apple applications iBooks, Mail, Photos, and Safari. App store apps also offer this feature for Android.

To print, follow these steps:

  1. Tap the action icon .
  2. Tap the Print button.
  3. Configure the printer options and then tap Print.

Note: If you are printing for the first time, or if the previously selected printer is not available, you will need to select the printer before step 3.

How to View the Print Queue

You can check the Print Queue by double-tapping the Home button to show the recently used apps. Then tap the Print Center.

Note: The Print Center is only available while printing is in progress.

Source: Survival Guide

Small But Mighty

What if you don’t need some magnanimous machine, but you do need to print/copy/scan/fax like a pro? We’ve got you covered. Meet the Kyocera M3540idn. This little beauty can sit on a desktop and it works like a horse. (A BIG horse to be exact.) The M3540idn provides small to mid-sized businesses with powerful document imaging capabilities.

What you can expect:
*Up to 42 pages per minute in B&W, 40 ppm in A4
*Double-sided print, copy, fax and color-scan functionality
*75-sheet reversing document processor supporting A6 originals
*Mobile printing support including AirPrint
*7-inch full-color touch panel with home screen
*HyPAS™ Solution Platform enables powerful customizations
*Exceptionally low printing costs in its class

Love At First Sight

We consider ourselves to be a little bit like match makers and we would love to introduce you to “The One”. Today we are presenting the Toshiba 5506AC for your consideration. This MFP isn’t just a pretty face, it’s a machine built for large, high volume offices. What can it do? Check this out:

– Warm up speed of 20 seconds
– 4GB of memory
– Paper handling starts with a capacity of 3,520 sheets that consists of a tandem of two 540-sheet drawers and a large capacity feeder of two 1,160 trays, as well as a 120-sheet bypass. Users can add an optional 2,500-sheet large capacity feeder for a maximum capacity of 6,020 sheets.
– Prints and copies at 55ppm in color (65ppm in black) and has a monthly duty cycle of 480,000 pages.
– Includes strong security features, such as user authentication (that supports up to 10,000 users or 1,000 departments), disk overwrite, IP Address filtering and LDAP.

Would you like to make a connection? If you think this is a match for you, call us and we’ll do whatever we can to set you up with an MFP that makes all of your business dreams come true.
#PremierBusinessProducts #matchmakers #nobrokenhearts #guaranteed

Question of the Day: What is OCR (Optical Character Recognition)?

WIKIPEDIA defines OCR as “the mechanical or electronic conversion of images of typed, handwritten or printed text into machine-encoded text, whether from a scanned document, a photo of a document, a scene-photo (for example the text on signs and billboards in a landscape photo) or from subtitle text superimposed on an image (for example from a television broadcast). It is widely used as a form of information entry from printed paper data records, whether passport documents, invoices, bank statements, computerized receipts, business cards, mail, printouts of static-data, or any suitable documentation. It is a common method of digitizing printed texts so that they can be electronically edited, searched, stored more compactly or displayed on-line.”
Here’s a simpler description:
Optical Character Recognition, or OCR, is a technology that enables you to convert different types of documents, such as scanned paper documents, PDF files or images captured by a digital camera into editable and searchable data.
Imagine you’ve got a paper document like a magazine article, brochure, or PDF contract your partner sent to you by email. Obviously, a scanner is not enough to make this information available for editing, say in Microsoft Word. All a scanner can do is create an image or a snapshot of the document that is nothing more than a collection of black and white or color dots, known as a raster image. In order to extract and re-purpose data from scanned documents, camera images or image-only PDFs, you need an OCR software that would single out letters on the image, put them into words and then – words into sentences, thus enabling you to access and edit the content of the original document.
Still confused? No worries! This is an option that we can explain and demonstrate.

How in the heck do I find the IP address for my copier?

There are various reasons why you may need to know to the IP address of your copier. For example, you may want to install a new driver on your computer, or you may want to access the web interface (i.e. to edit the address book or set up scanning options). Ultimately, being able to quickly access your IP address will help us help you whenever you have a question.

We’ve created a list of the easiest ways to find the IP address on our most popular manufacturers. These instructions are to be followed directly at the MFP:


  • Select the user functions button on the control panel (i.e. the user interface)
  • Select admin on the touch screen
  • Push the password button on the touchscreen
  • The default password for Toshiba is 123456
  • Press okay
  • On the next screen select network
  • Select IPV4
  • On this screen there will be the top set of numbers that says IP address (i.e.
  • The screen will default back to home after 45 seconds


  • From the home screen select the utilities button
  • On the next screen select device information
  • In the middle of the screen it will say IP address


  • Select system menu/counter key on the operator panel
  • Press counter on the screen
  • Select print status page
  • Click yes at the prompt
  • A status page will print out
  • On that page you will find the IP address under network/IPV4



Let us introduce you to Paper Folding Machines.

Did you know that we carry MUCH more than copiers? Let us introduce you to Paper Folding Machines. What are Paper Folders you ask? Get ready to be amazed. Paper Folders are machines designed to fold papers into different shapes (think brochures, pamphlets, programs etc.) and they do it in mere seconds. There are various types of models available for managing low to high scale paper folding requirements and users can buy either a manual paper folder or an automated version depending on their workload. A majority of these folding machines have hoppers, adjustable fold plates, programmable control panels, catch trays and LCD readouts for making the paper folding projects easy peasy lemon squeezy. Stop folding by hand and contact us for a consultation. We can save you time, money AND your thumbs. #PremierBusinessProducts #morethancopiers 

Question of the Day: What is a Multifunction Printer (MFP)?

Multifunction printers are capable of printing, copying, and scanning, eliminating the need to purchase separate machines and also ensuring that the major paper processes are centralized.

Buying a multifunction printer is a good investment that can help lower costs, as well as make paperwork more consistent. Many offices have numerous, incongruous printers, each requiring different levels of maintenance. This makes paper processing confusing and inconsistent. It also drives up cost, as each separate printer or scanner consumes electricity. Due to the large amount of machines, few of them are actually used frequently, meaning the other printers waste valuable power.

A single multifunction printer can help reduce costs and improve productivity due to its versatile nature. Having one machine responsible for printing, scanning, and copying documents is much more cost effective than having multiple printers of varying quality. Parallel to the upward trend in multifunction printers is the increase in file optimization software sales. Optimization software includes file conversion, compression, and OCR to help make files more efficient. Coupled with multifunction printers, file optimization can truly streamline office work.

Want to know which type might be right for your business? We can help.
#PremierBusinessProducts #CustomerService #itswhatwedo